For any queries about a charge, please contact us at support@shopmavelle.com
Mavelle customer support
Customer Care

Need to request a refund?

Provide your order information below and our customer support team will review the request according to the applicable refund and order terms.

01 Submit Details
02 Support Review
03 Receive an Update
Refund Assistance

Start with your order information

An order number or the last four digits of the payment card can help our team locate the relevant purchase.

For your security, do not submit a complete card number or CVV.
Refund Request

Tell us about your request

Enter the information associated with your purchase. Our support team will use these details to identify and review your request.

Please enter a valid email address.
Please do not enter your complete payment card number or security code.
Enter an order number or the last four card digits.
Submitting this form creates a refund request and does not guarantee approval. Eligibility is reviewed according to the applicable order and refund terms.
Request Received

Refund Request Submitted

Your request has been received. Our support team will review the submitted information and may contact you by email if additional details are required.

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